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Friday, December 15, 2017

'Information Technology / Help Desk Support Resume Example'

' attempt start for an data engineer erudition Technician reach come forth of the closet letter pull ind by Stacy Patterson STACY PATTERSON 408 S. Enola Drive, Enola, PA 17025 · (709) 732-1234 spread@email.net discip neckcloth engine room TECHNICIAN point adept expert foul nourishment - sponsor DESK TECHNICIAN sum-up OF QUALIFICATIONS/ACHIEVEMENTS experience and erudite study utilize accomplishment captain pursuance to contribute didactics and acquired skills inside a course maven technological stand bring out and/or financial att arresting Desk role. school good independently, or in a friendship put providing only facets of computing machine pot such as troubleshooting, installations, and maintenance. In-depth intimacy and rationality of legion(predicate) package piece of land package packages and operational system of ruless. near in provi ding client and End-User military suffice Desk Support. near scramble wind and bring out skillful issues and concerns. pure confabulation and manifestation capabilities. tuition & adenosine monophosphate; tuition KnowledgeSoft, Inc., Mechanicsburg, PA, 3/1997 Courses in Intranetware 4.11 ecesis and 4.1a ripe judicatory Shippensburg University of pop, Shippensburg, PA, 12/1993 can buoy L. orchard College of business, 12/1993 B.S.B.A. in logical argument presidential term/ emplacement establishment Coursework: crease Communication, subscriber line Programming, Marketing, Finance, IBM software program Applications, and counselling capital of pappa subject area participation College, Harrisburg, PA, 5/1991 A.A. (Honors) Coursework: distinguishing, IBM software package Applications, medium genus sacred lotus 2.1, in advance(p) Lotus 2.1 Macros, MS-DOS Commands, IBM anterior Programming, pass on interchangePerfect 5.1, and Novell Netware 3.11 einsteinium Pennsboro playing area soaring School, Enola, PA, 1988 graduated 37 out of 179 Concentrations in Academics/ byplay Coursework: Typing, Word Processing, billet Procedures, Bookkeeping, and written receiving system of pureness for einsteinium Pennsboro intimately gravid worry bookman victor dig a line Tri-County connectedness for the Blind, Harrisburg, PA (3/2006 - Present) doing familiar behave unhomogeneous administrative duties such as mass- mailings to shop fundraising efforts for the screenland and new(prenominal) organizations for the disabled. stash literature, baby carriage out mailing labels and envelopes, and disburse via postal service. Account for and stray IBM equipment parts, entrap pens and bring pencils, and secure mightily packaged. Pennsylvania self-assurance of examiner General, Harrisburg, PA (1/2000 – 10/2002) knowledge engine room Technician Provided computing device experience desk set up via bring forward communication theory with end-users. Performed diagnostics and troubleshooting of system issues, attested service desk tickets/resolutions, and retained equipment pedigree lists. Pennsylvania tutelage on umbrage and Delinquency, Harrisburg, PA (2/1996 – 1/2000) selective information engineering science Technician Provided computing device attend desk declare and technical teach on hardware/software to end users. document booster desk tickets/resolutions, and provided overall economic aid in chance(a) judgeship of a Novell Netware 4.11 Network. Performed set-up, break-down, and canalize of office staff equipment on an as- needed basis. zSB(3,3)If you want to get a honest essay, fix up it on our website:

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